> For the complete documentation index, see [llms.txt](https://www.osdeploy.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.osdeploy.com/support.md).

# Support

Get support for OSDeploy and OSDCloud, request features, or connect with the community.

Use the following support channels for OSDeploy and OSDCloud questions, problems, and feature requests.

## Email Support

Contact <osdcloud@recastsoftware.com> for support with OSDeploy or OSDCloud.

Include the following information when reporting a problem:

* OSDeploy and OSDCloud module versions
* Windows version and architecture
* Command that produced the problem
* Complete error message and relevant logs
* Steps required to reproduce the problem

{% hint style="warning" %}
Do not include passwords, access tokens, license files, or other sensitive information in support requests or public community posts.
{% endhint %}

## Feature Requests

Submit and vote on feature requests through [Recast Ideas](https://ideas.recastsoftware.com/).

## Discord

Use the WinAdmins Discord channels to discuss OSDeploy, OSDCloud, and Recast Software with the community:

* [WinAdmins #recast-software](https://discord.com/channels/618712310185197588/1225493794997272687)
* [WinAdmins #osdcloud](https://discord.com/channels/618712310185197588/621205976351113216)

## Reddit

Connect with Recast Software and related IT administration communities on Reddit:

* [Recast Software](https://www.reddit.com/user/RecastSoftware/)
* [r/RecastSoftware](https://www.reddit.com/r/RecastSoftware/)
* [r/Intune](https://www.reddit.com/r/Intune/)
* [r/MDT](https://www.reddit.com/r/MDT/)
* [r/PowerShell](https://www.reddit.com/r/PowerShell/)
* [r/SCCM](https://www.reddit.com/r/SCCM/)
* [r/sysadmin](https://www.reddit.com/r/sysadmin/)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://www.osdeploy.com/support.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.